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Help and FAQs

By Paula Yoo - Posted on April 30th, 2009

TECHNICAL FAQs:
Q: How do I register on paulayoo.com?

A: We at paulayoo.com have made it easier and more user-friendly to create
a login account on paulayoo.com. Simply scroll all the way down to the
bottom of any page on the website. You will see a "USER LOGIN" section on
the bottom of your screen.

If you are new and want to create a new account, please click on the link
that says "Create new account" and follow the instructions.

After you register, you will immediately receive an email with
instructions. Please follow these instructions and save the email for
future reference.

Q: Okay, I'm registered and set to go. How do I log in to paulayoo.com?

A: If you are already registered and already logged in, there's no need to
log in a second time.

Q: What if I'm at a library or another public computer and I want to log out?

A: Scroll all the way down to the bottom of any page on the website. You
will see a "LOGOUT" option on the bottom of your screen. Click that link
and you will be logged out.

Q: What if I've logged out and I want to log in again?

A: Scroll all the way down to the bottom of any page on the website. You
will see a "USER LOGIN" section on the bottom of your screen. Simply enter
your Username in the Username box and your password in the Password box
and click the "Log In" button.

 
new user login

Q: I am registered but I want to change my password. How do I do that?

A: If you are already registered and want to request a new password,
scroll all the way down to the bottom of any page on the website and click
on the link that says "Request new password" and follow the instructions.

 
TECHNICAL TIP: (Added on 5-2-09)

Some of you who have just registered a new account are wondering if you are logged in or not. As a reminder - once you register a new account, you are officially ALREADY LOGGED IN! You're completely set. And when you want to log out, simply scroll all the way to the bottom of the website page and click on the red word that says LOGOUT. The next time you visit paulayoo.com, scroll to the bottom and you'll see the LOG IN prompt.

But here's also a shortcut for some of you who are still confused about the login/logout/registration process. Go here:

http://paulayoo.com/user

If you are NOT logged in, you will see the heading USER ACCOUNT and underneath it, the options CREATE NEW ACCOUNT and LOGIN and REQUEST NEW PASSWORD.

It is automatically set up to LOGIN. So if you DID register, then simply plug in your Username and password and click the login button below. Voila! You are logged in. If you want to log off, scroll to the bottom and hit the red LOGOUT link in the bottom right hand corner.

BUT... if you NEVER registered, then just click on the heading that says CREATE NEW ACCOUNT and follow the instructions. Once you have finished following those prompts, you will get an email etc. And you are AUTOMATICALLY LOGGED IN!!!!! YAY! Then when you want to log out, just scroll down and hit LOGOUT etc.